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Peter Kelly

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Activity overview

Latest activity by Peter Kelly
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    Peter Kelly created an article,

    Analytics For Review Requests

    If you want to see analytics such as email and text opens for your review generation campaigns, go to the "Listen" tab in the Reputation Management tool, and then the "Requested Reviews" area:    

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    Peter Kelly created an article,

    How do I add a phone number in the Contact Center App?

    NOTE: As a new beta product, you'll need the team to activate this tool for you in the backend. To get started, send an email to support@tech-toolbox.net stating that you would like the Phone and S...

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    Peter Kelly created a post,

    Online Presence and Reputation – More Important than Ever

    There are a lot of projects that business owners have put on the front burner during Covid to enhance the way they operate, minimize expenses, create ways to sell online, and drive more value for t...

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    Peter Kelly created an article,

    Changing Your Address/Phone Number in Request Emails

    Your address and phone number for your review request email and landing page pull from the settings for this tool. If you need to change your address or phone number in your review request emails o...

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    Peter Kelly created an article,

    Connecting Outlook 365 to your CRM

    Authorization The CRM allows Admin(Superuser) to install and configure O365 sync. The user can use the O365 sync but can not install or configure the same. Steps to Install Apptivo App Log in to y...

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    Peter Kelly created an article,

    Connecting G-Suite to your CRM

    Connecting your G-Suite to your CRM can help you sync your email correspondence with your leads and contacts to their records in the CRM. It can also allow you to sync your calendar and tasks back ...

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    Peter Kelly created an article,

    Reconnecting social profiles when disconnected

    From time to time your social profiles may be disconnected automatically - this happens when platforms like LinkedIn, Facebook, Instagram, Twitter, etc. update their API's, refresh API tokens, upda...

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    Peter Kelly created an article,

    Review Request Opening Profile but not Review Panel

    If you ever find that the button to take a customer to a review site opens your profile on Google/Facebook/Yelp/TripAdvisor/etc. follow these steps to send people to the right place. 1. Go to the p...

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    Peter Kelly created an article,

    Email Marketing

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    Peter Kelly created an article,

    Reputation Management