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Peter Kelly

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Activity overview

Latest activity by Peter Kelly
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    Peter Kelly created an article,

    Troubleshooting Facebook Connection

    If you are trying to connect your Facebook account to the platform and either the business account you are trying to connect isn't showing up in the list of manageable profiles, or your list shows ...

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    Peter Kelly created an article,

    Service Lists

    If you are managing a number of social profiles that may have the same content posted to them on a regular basis, you can use service lists to expedite the process. To create a service list first, ...

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    Peter Kelly created an article,

    Getting Login Page on Purchased Tools

    We recommend using Google's Chrome as the default browser with the platform. The platform should and does work across all browsers, but performance wise, Chrome typically operates the best. If you ...

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    Peter Kelly created an article,

    Troubleshooting WordPress Issues

    Troubleshooting WordPress Issues There are certain troubleshooting steps which should always be carried out before we can determine if the issue needs to be escalated. 1. Is the correct Service b...

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    Peter Kelly created an article,

    Adding Review Sites to Review Generator

    For some industries there are review sites that are rather niche and not included in the set review sites offered through the platform. If you have a review site that you would like to recommend pl...

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    Peter Kelly created an article,

    Reconnecting Instagram Posting for Business Profiles

    Please note:You have be the Admin of the Facebook page linked to your Instagram Business profile (under Page roles in your Facebook page Settings) to be able to post. Having Editor access is not su...

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    Peter Kelly created an article,

    Wrong Review Profile

    During the setup process of the Reputation Management tool, the technology will automatically scrape and find profiles for your business from all of the review sites integrated. 99% of the time thi...

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    Peter Kelly created an article,

    Menu item redirecting to a page off site

    Some times you may want a menu item that would take a visitor to an off site page - this can be useful for sites that direct people to a sign up or login page. To have a menu item redirect to an of...

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    Peter Kelly created an article,

    Adding Geolocation to my Instagram post

    Thanks to new functionality via Facebook/Instagram's API, we are now able to support adding Instagram Geolocation tags to post. This article goes through the steps on how to add a geolocation tag t...

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    Peter Kelly created an article,

    Posting to Facebook Groups

    To post to Facebook Group through the social tool, first you need to be an administrator of the group. Once confirmed that you are an administrator, you'll need to add the social app to the Faceboo...