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Peter Kelly

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  • Troubleshooting Facebook Connection

    If you are trying to connect your Facebook account to the platform and either the business account you are trying to connect isn't showing up in the list of manageable profiles, or your list shows ...

  • Service Lists

    If you are managing a number of social profiles that may have the same content posted to them on a regular basis, you can use service lists to expedite the process. To create a service list first, ...

  • Pointing my domain to my website / SSL Setup

    If you already have already purchased a domain, and would like to point it to your website, follow these simple instructions to create and A record in your registrar (domain provider). NOTE** If yo...

  • Getting Login Page on Purchased Tools

    We recommend using Google's Chrome as the default browser with the platform. The platform should and does work across all browsers, but performance wise, Chrome typically operates the best. If you ...

  • Troubleshooting WordPress Issues

    Troubleshooting WordPress Issues There are certain troubleshooting steps which should always be carried out before we can determine if the issue needs to be escalated. 1. Is the correct Service b...

  • Adding Review Sites to Review Generator

    For some industries there are review sites that are rather niche and not included in the set review sites offered through the platform. If you have a review site that you would like to recommend pl...

  • Reconnecting Instagram Posting for Business Profiles

    Please note:You have be the Admin of the Facebook page linked to your Instagram Business profile (under Page roles in your Facebook page Settings) to be able to post. Having Editor access is not su...

  • Wrong Review Profile

    During the setup process of the Reputation Management tool, the technology will automatically scrape and find profiles for your business from all of the review sites integrated. 99% of the time thi...

  • Menu item redirecting to a page off site

    Some times you may want a menu item that would take a visitor to an off site page - this can be useful for sites that direct people to a sign up or login page. To have a menu item redirect to an of...

  • Adding Geolocation to my Instagram post

    Thanks to new functionality via Facebook/Instagram's API, we are now able to support adding Instagram Geolocation tags to post. This article goes through the steps on how to add a geolocation tag t...