It is the most important section because all the case option is displayed here. From here you can create a case, view case by status, etc.
- Create Case – Creates a new case.
- Show All – All the created cases will be displayed.
- By Queue – cases assigned to employees and team will be displayed.
- To Follow up – follow ups scheduled for employees and team.
- By Status – Cases based on status.
- By Type – Cases based on type.
- By Priority – Cases based on priority.
- My Views – Views saved by you.
- Shared Views – Views shared by others.
- Quick Links – Directs to specific App start guide.